FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Q:Do you have independent research and development capabilities?

A: Yes, we have strong R&D capability, which allows us to produce according to your requirements.

2.Q:How to Implement Quality Control in Manufacturing?

First, we create and document an approach to quality control. This includes: Defining the quality standards for each product.
We are creating and training employees for quality control.
We are creating a communication system for reporting defects or potential issues.
Next, to create procedures for handling defects. Consider the following: The batches will be rejected if defective items are found. There will be further testing and potential repair work involved. The production will be halted to ensure no more faulty products are created.
Finally, use an effective method to identify the root cause of the defect, make any needed changes, and ensure all products are blemish free.

3.Q:Do you provide OEM service?Or can you put our logo on the products?

A:Yes,we can.

4.Q:What is the payment term?

A:We accept payment means by:

Paypal / T/T in advance / L/C (Letter of Credit) / WeChat/Alipay/Cash

5.Q:What about your after-sale service, warranty?

A:We offer 1~3 years' limited warranty according to different series of products. If anything broke during the warranty time, we can send the parts to replace or refund.

6. Q:Does your company have its own brand?

A:Yes.And PINXING and VIOTOL are our registered trademarks in many areas.

7. Q:Whether the factory can complete the large number of orders and urgent orders?

A:Yes,we can. We are the nominated supplier of many Military hospitals and Medical rescue Agencies. In case of emergencies, many orders are urgent.However, we always get things done on time.

8.Q:What is the philosophy of the company?

Business philosophy: customer-centered, independent innovation, develop steadily and surely, resolutely shoulder responsibilities.

Customer-centered: customer’s demands-oriented, promoting the added value of products and solving customer problems.

Independent innovation: Provide customers with competitive products and solutions to form their system for intellectual property rights.

Develop steadily and surely: Be more international and professional through sustainable development in the competition.

Resolutely shoulder responsibilities: Adhere to an open cooperation philosophy, shoulder social responsibilities and address social demands, and build a harmonious environment together.

In terms of business model, the macro business model of the company is customer-oriented and industrialization-oriented, and the demands of customers and society guide the development of products. The company's only value is to provide customers with complete and timely services.

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