FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Q:Do you have independent research and development capabilities?

A:Yes, we have strong R&D capability which allow us to produce according to your requirements.

2.Q:Compared to your peers, What is the most distinctive aspect of yours?

A:Has a strong independent innovation research and development capacity. Everything starts from the safety of the product and the psychological needs of users.

3.Q:Do you provide OEM service?Or can you put our logo on the products?

A:Yes,we can.

4.Q:What is the payment term?

A:We accept payment means by:

Paypal / T/T in advance / L/C (Letter of Credit) / WeChat/Alipay/Cash

5.Q:What about your after-sale service, warranty?

A:We offer 1~3 years' limited warranty according to different series of products. If anything broke during the warranty time, we can send the parts to replace or refund.

6. Q:Does your company have its own brand?

A:Yes.And PINXING and VIOTOL are our registered trademarks in many areas.

7. Q:Whether the factory can complete the large number of orders and urgent orders?

A:Yes,we can. We are the nominated supplier of many Military hospitals and Medical rescue Agencies. In case of emergencies, many orders are urgent.However, we always get things done on time.

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